The Project Manager, Community and Education (PM) will oversee the operational aspects and scope of specific programs / projects or ongoing initiatives that relate to APPA’s community and education initiatives. The PM will support the association by leading these projects and developing targeted programs, per the association’s strategic direction, as well as creating and managing long term goals. This role involves full project management including developing strategy, relationships, budgets and operating plans for programs.
More specifically, the Project Manager, Community and Education will lead points on all design and coordination efforts needed for the community building. This individual will support strategy, development, implementation and scaling of APPA membership programs and services, while supporting member communications. The PM, Community and Education will support the Executive Director with stakeholder engagement, being APPA representative as needed.
Job Title: Project Manager, Community and Education
Status: Full Time Exempt
Place of Performance: remote with PST operating hours
Travel Requirements: limited, as needed
Supervisor: Executive Director
Direct Reports: Not Applicable
Indirect Reports: Working Groups, related consulting groups
Salary: Dependent on candidate experience
Oversee Member Services, Support & Experience
Relationship Management and Engagement
Program Management and Development
Help strategically design, develop and implement:
All community building initiatives with an eye towards meeting communities where they are at, orienting to their needs and ways of being in order to build relationship.
The community education campaign, engaging community members for strategy development and implementation
All membership services.
Member marketing and engagement strategy.
The CRM system and related reporting requirements.
Support Co-EDs with stakeholder engagement, representing APPA, as needed.
Provide day-to-day member support, including answering questions from both members and non-members.
Communicate community feedback to the association’s leadership, and identify any challenges or opportunities, along with areas of success.
Oversee membership onboarding.
Develop relationships with members, document useful information and provide meaningful reports on member engagement.
Conduct outreach and be proactive to increase engagement.
Oversee strategy and implementation of member marketing program to drive member renewals and new membership overall.
Help develop strategic communications and messaging to members.
Oversee and help develop website content, blog posts, social media, earned media, and regular email updates.
Prepare membership reports, analyze the data, and identify opportunities. For example:
Identify non-member segments to be approached (i.e. top engaged, long-term non-members, etc.)
Manage and leverage the database to support the psychedelic community organizations and effectively track relationships
Manage database upkeep; support members with contact updates, regularly review member data to ensure accuracy and maintain clean data; produce reports on member engagement.
Research, identify topics of interest and recruit speakers for events and conferences
Moderate discussion forum, including approving posts and utilizing activity as a source of member information (business topics, challenges, resources, etc.).
Manage special projects as needed.
Project management experience and experience managing a team.
Strong relational skills, ability to assess for relational needs and meet community members where they are at. Ability to maintain relationships in appropriate, co-supportive and co-created manner.
Strong communication and presentation skills, ability to tailor messaging to audience while maintaining adherence to integrity and the values of APPA.
Understanding of learning differences with a mind for how to share information in creative ways.
Understanding of trauma-informed approaches to community building, relational engagement, and business design.
Systems thinker; deep understanding of how systems change happens and what is needed.
Understanding and ability to implement equity focused practices in organizational development and relational engagement.
Self-starter, desire to look for next steps without needing to be directed.
Ability to advocate for self and others with leadership team.
Flexibility to work in the startup environment, ability to adjust quickly while maintaining cohesion with team.
Commitment to personal and communal growth.
Thrive in a start-up environment.
Ability to work well within a cross-functional team environment and diverse communities.
This position is an outstanding opportunity for a highly motivated PM to assume a pivotal role in the evolution of a fast-growing, highly respected organization. As such, compensation for this role is competitive.
TBD Health, dental, vision, Rx, long-term disability, short-term disability, and life insurance
TBD Vacation, PTO, and holidays
To apply for this role, please submit your resume, cover letter, and a letter of reference from a previous employer to firstname.lastname@example.org